Support Center


  • Pilot PXE boot

    PXE Boot on HoverCam Pilot PXE is short for Preboot eXecution Environment. PXE boot Windows can help network...

    Oct 08, 2018 07:18AM PDT
  • Solo 5 will not initialize

    Some users experience "will not initialize" when launching HoverCamFlex after connecting a Solo 5 document cam...

    Sep 12, 2017 04:50PM PDT
  • No Sound Recording on MAC

    If you don't get sound after recording a video in HoverCam Flex, please follow the instructions below: 1. Cl...

    Sep 12, 2017 04:50PM PDT
  • Airstation Java Error - Windows

    You might not be able to stream Java if your security settings are set on high. Please change settings in Java...

    Sep 12, 2017 04:50PM PDT
  • Solo 8 Audio Playback

    The audio track might not be playing back correctly after recording a video in FLEX CAP. Please check your Pow...

    Sep 12, 2017 04:50PM PDT
  • Solo 5 Image Flickering Squares

    If you have an image that is constantly jumping around with different colored squares please submit a ticket o...

    Sep 12, 2017 04:51PM PDT
  • Autofocus Lock (AF-L) with Solo 5 & Mini 5

    In some cases, you will need to press the Autofocus Lock button (AF-L) to stop an image from Autofocusing: ...

    Sep 12, 2017 04:51PM PDT
  • Wireless control with SplashTop

    You can control your HoverCam via a tablet such as an iPad or Kindle with SplashTop. Use of SplashTop requires...

    Sep 12, 2017 04:51PM PDT
  • Choppy Audio

    Some users have experienced choppy audio when playing back recorded video in HoverCamFlex. This is due to a s...

    Sep 12, 2017 04:51PM PDT
  • Hovercam Centerstage 86' Panel RS232 Codes

    Serial port control Connect the RS232 interface with computer or central control device After opening the ...

    Jul 27, 2018 10:17AM PDT

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