Support Center

No Sound Recording on MAC

Last Updated: Sep 12, 2017 04:50PM PDT

If you don't get sound after recording a video in HoverCam Flex, please follow the instructions below:

1. Close Flex and open your Quicktime Player.

2. Choose New Screen Recording in Quicktime Player.

3. Click on the drop-down arrow and choose the Hovercam for audio.

4. Repeat these steps for New Movie Recording in Quicktime Player.

5. Now close Quicktime Player and Open Hovercam Flex.

Make a Video Recording and check to see if you have sound.

 

Submit a Ticket

25063829315b608c047cb6bca6089cba@thehovercam.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete