Support Center

Solo 8 Audio Playback

Last Updated: Sep 12, 2017 04:50PM PDT

The audio track might not be playing back correctly after recording a video in FLEX CAP. Please check your Power Settings and make sure it is checked at High Performance. Make sure the AC adapter for the computer is plugged in prior to recording and NOT in battery power.

If the audio is still out of sync or gargled, please lower your resolution to 720p in FLEX CAP settings and try recording again. The CPU might not be able to handle recording at 1080p, but you will still be able to preview at 1080p if needed for optimum clarity during presenting. 720p is a high definition resolution and is above the standard for video resolutions. 

FLEX CAP is the best option when recording or capturing images.
FLEX VIEW is for viewing and presenting purposes.

If you are still having issues please contact support or submit a ticket here.

 

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